Map every process with clear, editable flowcharts.

Four lanes: customer, Tier 1, Tier 2, and Tier 3. Routing an issue from first report through two resolution gates to engineering or a confirmed close.

Four decision points: major incident, first level, second level, and user confirmation, routing an incident from first report through tiered escalation to close and review.

Four decision points: validity, reproducibility, severity, and impact. Routing every reported bug to one of five outcomes, from hotfix now to backlog.

Four lanes — new hire, HR, IT, and manager — covering the offer, documents, provisioning, day-1 orientation, and the 30/60/90 review.

Four lanes: customer, SDR, account executive, and sales ops. Covering the inbound lead, BANT qualification, discovery, proposal, and the handoff to customer success.

Six stages: awareness, consideration, decision, purchase, onboarding, and advocacy. Laid out as a linear lifecycle with a milestone icon at every step.

Four lanes: patient, triage, ED physician, and disposition. Routing a visit from arrival through acuity assessment and examination to admission or discharge.

Four lanes: customer, order entry, warehouse, and shipping. Routing an order from placement through a stock check and picking to dispatch and confirmed delivery.

Three decision points: headcount approval, screening, and the offer. Routing a role from an identified need through sourcing and interviews to the onboarding handoff.